Accessibility
People with disabilities represent a significant and growing part of our population and the number of people with a disability will increase as the population ages. Approximately 15% of Ontario's population has a disability which amounts to about 1.85 million people. It is estimated that 20% of the population will have a disability within the next two decades.
Municipal Commitment
The Municipality of Northern Bruce Peninsula is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws. The Municipality is committed to excellence in serving and providing goods, services or facilities to all customers including people with disabilities.
Accessibility Annual Status and Compliance Reports
Multi-Year Accessibility Plan 2017-2021
The 2017-2021 Multi-year Accessibility Plan summarizes the Accessibility Standards as outlined in Accessibility for Ontarians with Disabilities Act, 2005; identifies initiatives undertaken prior to 2017; lists accessibility plans for the future; includes charts of municipal facilities and their barrier issues; and provides an overview of types of disabilities.
Accessibility Policy
- By-law No. 2021-27 Being a by-law to establish policies and procedures for Integrated Accessibility Standards for the Municipality of Northern Bruce Peninsula
- Schedule A- Policy- Integrated Accessibility Standards
- Schedule B- Accessible Meeting and Event Guidelines
- Schedule C- Employee Individual Accommodation Plan
- Schedule D- Emergency Response Plan and Individualized Emergency Response Plan Form
- Schedule E- Disruption in Service Notification
- Schedule F- Customer Service Feedback Form
- Schedule F- Record of Customer Service Feedback Form (for internal use only)
Customer Service Feedback
If you would like to submit feedback on our customer service pertaining to accessibility, please complete the Customer Service Feedback Form and submit by email to the Accessibility Coordinator at deputyclerk@northernbruce.ca We are committed to removing barriers to accessibility and welcome your feedback.
Contractors
All contractors who provide goods or services on behalf of the Municipality have responsibilities under The Accessibility for Ontarians with Disabilities Act (AODA). Please refer to the Accessibility Regulations for Contracted Services Form for additional information.
Legislation
View the Accessibility for Ontarians with Disabilities Act, 2005
View the Ontarians with Disabilities Act, 2001
Alternative Formats
Documents prepared by the Municipality are available in accessible formats upon request. To request documents in an alternative format, please contact the Accessibility Coordinator at deputyclerk@northernbruce.ca or 519-793-3522 X229.
Contact Us
